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Implementation and Support

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Product Implementation and Support: Maximize Your Outcomes with Our Expertise

End-to-End Product Implementation

Over the past decade, while closely working with various Autonomous Affiliated colleges and top Universities across India, we have gained a deep understanding of the practical challenges involved in the implementation process. We adhere to Standard Operating Procedures (SOPs) and offer comprehensive end-to-end implementation support at every step.

Personalized Support

Our dedicated support team provides personalized assistance for all stakeholders - faculty, staff, and students. We are here to address any difficulties or issues you may encounter throughout the entire process

Product Orientations & Workshops

We offer comprehensive product orientation sessions and workshops tailored for faculty, staff, and students to ensure they become familiar with the platform. These sessions are designed to address the specific needs of each group, helping them maximize the platform's benefits and streamline their work.

Regular Updates & Access to Beta Version

We keep ourselves 5–10 years ahead by conducting thorough research in the educational domain. Our team ensures you benefit from this foresight by providing access to the beta version, allowing you to explore and influence future advancements.

What do we offer?

01

College Onboarding Assistance

We help your college get started with our platform smoothly and quickly

02

Product Orientations & Workshops

We offer training sessions and workshops to help everyone learn how to use the platform effectively

03

Dedicated WhatsApp Groups

We create WhatsApp groups for real-time support and communication among faculty, students, and our team

04

Support Ticket System

Our support ticket system tracks and resolves any issues or questions you have, ensuring prompt assistance

05

Efficient Data Migration & Integration

We securely transfer and integrate your data from old systems to our platform with minimal disruption

06

Regular Requirements Discussion Meetings

We held regular meetings to discuss your needs and make adjustments to fit your requirements

07

Best Practices for Effective Implementation

We use proven procedures to ensure a smooth and consistent implementation process

08

Post-Implementation Review

After going live, we review the process to make sure everything is working well and plan any necessary improvements

Vision to Reality : Our Product Implementation Roadmap Unveiled

  • 1

    College/University shall be registered in the ReferenceGlobe Platform.

  • 2

    Login credentials for the various stakeholders (HOD’s, Students, IQAC etc) will be created in the platform.

  • 3

    Academics/Non- Academics(Value Added/Certification) courses syllabus is loaded and every subject is created as a course in the platform for all programs.
    Academic timetable/workload shall be uploaded to facilitate faculty members to manage the daily attendance along with reports.

  • 4

    Mentee Groups are created and respective mentors are assigned.
    Mentoring activities are tracked and reports are generated effortlessly.

  • 5

    Ready-made feedback templates are available within the platform to facilitate feedback analysis automation for various stakeholders in the Institution.

  • 6

    Create and execute academic year wise Skill Development goals.
    Enabling the implementation of Daily Assessment Schedules.

  • 7

    We will plan various orientations and workshops for different stakeholders to help them become familiar with the platform.

  • 8

    Initial setup of various modules in the ERP system is done by the ReferenceGlobe Team.

  • 9

    We enable Alumni registration.
    Create, manage alumni events and track your alumni event activity reports.

  • 10

    After the initial platform setup, ReferenceGlobe Team will coordinate meetings with relevant stakeholders on module-by-module basis to prioritize customization requirements.

  • 11

    Orientations and workshops are conducted for the Controller of Examination cell for effective implementation of the Autonomous Examination module.

  • 12

    ReferenceGlobe Team will provide support to colleges/universities for processing previous year's data in the platform.

  • 13

    ReferenceGlobe Team will assist colleges/universities in seamlessly migrating data from their existing systems to the ReferenceGlobe Platform